Automated Fare Collection System

• The System in General

  The Automated Fare Collection System in trams and trolleybuses of the Capital’s urban transport is the most modern of fare collection systems. The system is based on a new type of data storage device – CONTACTLESS CHIP CARD (SMARTCARD). The...

• Introduction

  Automate Fare Collection System

  Introduction of the system started in the summer of 2008. Initially it will be introduced in electric vehicles – trams and trolleybuses. The introduction will be done in several stages:  I. Test operation: Development of system databases;   Testing of the operation of the...

• Transport documents

  All periodical concession cards will be credited with concession periods in the smartcard of passengers entitled to such concessions.                 The single-trip ticket purchased outside the vehicle or from the driver will remain in use in trams and trolley buses for now....

• Contactless Smartcard

  During fare collection direct contact with the validator is not required. It is enough for the card to be at 1-2cm or to touch the validator for 1-2 seconds without moving. The integrated chip ensures a high level of...

• Issuance and topping up of smartcard

  For the issuance of a smartcard you must complete and submit an application in the travel card outlets of the Urban Mobility Centre EOOD. Passengers are entered in the database of the automated system. Upon request, the passenger may...

• Smartcard validation

  In trams and trolleybuses the smartcard the fare is collected by devices called VALIDATORS. The smartcard is not validated in buses! In the underground the card is validated by specially signed validators! If the card is topped up with journeys,...

• How to buy a ticket from the vending machine in the vehicle

  You can buy a single ticket from a TICKET VENDING MACHINE in trams and trolleybuses! The VENDING MACHINE accepts coins of 10, 20, 50 stotinki and BGN 1.00 and DOES NOT GIVE CHANGE! Insert the coins into the slot of the...

• Blocking a lost/stolen smartcard

  Blocking of a smartcard is a new function of the Automated Fare Collection System. Anonymous smartcards cannot be blocked and the period and/or tickets credited in them are non-refundable! The stored period of validity left on a blocked card is not...

• Outlets for topping up and sales of smartcards

  Outlets for topping up and sales of smartcards Outlet 1 1 ' Vazrazhdane' Square Outlet 2 Serdika Underground Station Outlet 3 Slivnitsa Underground Station Outlet 4 Obelya Underground Station Outlet 5 Banski Square Outlet 6  86 'Maria Luiza' St Outlet 8 Sv. Kliment Ohridski High School Underground Station Outlet 11 Druzhba District, 'Ivan Arabadzhiyata' St OUTLET...

• Application for issuance of smartcard

  For your convenience you have the option to download and complete the application for issuance of smartcard in advance: Download (.PDF)...

• Application for blocking of smartcard

  For your convenience you have the option to download and complete the application for blocking of smartcard in advance: Download (.PDF)...

• Application for issuance of concession smartcard

  For your convenience you have the option download and complete an application for issuance of concession smartcard in advance: Download (.PDF)...